Frequently Asked Questions

Find answers to common questions about our platform, subscriptions, and content.

Subscription & Billing

What subscription plans are available?

We offer two subscription plans: Monthly (50 SAR/month) and Yearly (500 SAR/year). The yearly plan saves you 17% compared to the monthly plan.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your dashboard. You'll continue to have access until the end of your current billing period.

What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard, and mada through our secure payment provider Moyasar.

Is there a free trial?

We offer several free videos that you can watch without a subscription. This allows you to experience our content quality before subscribing.

How do I reset my password?

Click on 'Forgot password?' on the login page, enter your email, and we'll send you a reset link.

Can I change my email address?

Currently, you cannot change your email address. Please contact support if you need to use a different email.

How do I delete my account?

To delete your account, please contact our support team. Note that this action is irreversible and all your data will be permanently deleted.

How often do you add new content?

We add new videos regularly, typically 2-4 new videos per month covering various powerlifting topics.

Can I download videos for offline viewing?

Currently, videos are available for streaming only. Offline viewing is not supported at this time.

Are the videos suitable for beginners?

Yes! We have content for all skill levels, from complete beginners to advanced competitors. Look for our 'Free' videos to get started.

The video isn't playing. What should I do?

Try refreshing the page, clearing your browser cache, or using a different browser. If the issue persists, contact support.

What browsers are supported?

We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, keep your browser updated.

Can't find what you're looking for? Our support team is here to help.